Product discovery
Recommend the right product or service from a customer’s goals, constraints and budget.
AI Sales and Support Inside Telegram
Give customers immediate, useful answers while keeping your team available for the conversations that need people.
01Business value
One assistant for faster answers, better qualification and seamless human support.
We ground the assistant in approved company knowledge, connect it to business context and define clear handoff rules. Customers get natural answers while your team keeps control of consequential conversations.
02How it works
- 01
Customer question
- 02
Knowledge retrieval
- 03
Natural answer
- 04
Qualification
- 05
Human handoff or CRM
03Core capabilities
01
Company knowledge base
02
Natural-language conversations
03
Product and service recommendations
04
Lead qualification
05
FAQ automation
06
Human handoff
07
CRM context
08
Multilingual support
04Common use cases
Pre-sales
Answer detailed questions, collect buying context and surface sales-ready opportunities.
Customer support
Resolve repeat enquiries instantly and escalate exceptions with the full conversation attached.
International teams
Serve customers across languages from one controlled source of company knowledge.
05Integrations
Designed around the systems your business already uses.
- OpenAI
- Company knowledge
- CRM
- Help desk
- Product data
- Internal APIs
06Delivery process
Discover
We map the customer journey, business rules and systems involved.
Design
We prototype the conversation or interface and define measurable outcomes.
Build
We develop, integrate and test the complete workflow.
Launch
We deploy, train your team and improve the system with live data.
Next step
Put a capable AI sales and support assistant inside Telegram.
Tell us what needs to happen inside Telegram and what it needs to connect to. We will shape the right system around it.